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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patrick Burke

June 2, 2025

1  out of  5
rating by Patrick Burke
"State farm was a good neighbor but when Flo moved back to the neighborhood she wins for the best in town."
We responded:
"Thank you, Patrick, for your review! I am thrilled to hear that Kate has been there for you. Making sure that our customers feel supported and cared for is what we strive for, and I am happy to hear that Kate has provided you with excellent service!—Jim "
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Santiago

May 30, 2025

5  out of  5
rating by Santiago
"Roxana P. helped me save money on my insurance. Highly recommend this place great customer service!"
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Anna Nguyen

May 28, 2025

5  out of  5
rating by Anna Nguyen
"Roxana P. was really helpful, responsive and shared links that provided additional discounts and savings! Thanks so much!"
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Bruno Volpacchio

May 23, 2025

5  out of  5
rating by Bruno Volpacchio
"Jim and the STAFF are and have always been amazing…we’’ve been together now for some 20 years…they took great care of my parents and now have been great for us! Roxana, is amazing…every time I call she’s nothing but helpful, informative and above all patient with what I’m asking! Jim and the staff - you ROCK!"
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Aisling McElligott

May 15, 2025

5  out of  5
rating by Aisling McElligott
"I've recently worked with Jim Bryan's team on auto insurance for our business and they have been nothing short of profession. Everyone in the office has been a pleasure to deal with and very efficient. A lot of times we need matters addressed very quickly when dealing with COIs for new vehicles purchased, etc. and they have been incredibly accommodating always. Would highly recommend their services."
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Ruby Hernández

May 14, 2025

5  out of  5
rating by Ruby Hernández
"Excellent service and comfortable prices. So far the best service I've had."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with our service and found our prices comfortable. Your satisfaction is our top priority, and it’s wonderful to know we’ve met your expectations."
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Diego Hurtado

May 13, 2025

5  out of  5
rating by Diego Hurtado
"Lora was exceptional over the phone, I needed assistance with questions about lowering my monthly insurance payments, and what steps could be done about it under my policy. Lora took the time and explained everything thoroughly, In ways so I can save on my monthly bill. She even explained about a supplemental health policy I did not know State Farm had, thank you so very much. As I am a college student right now, and trying to save on my bill each month, and Lora answered all my questions with providing exceptional knowledge on what can be done about it, and what State Farm can do for me. Lora is awesome! Thank you!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with Lora! We're thrilled to hear that she was able to assist you with your insurance questions and provide you with the information you needed to save on your monthly payments. Lora is indeed a valuable member of our team, and we're proud to have her helping our policyholders."
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Max Gross

May 8, 2025

5  out of  5
rating by Max Gross
"Kate provided us with excellent service, verbal, texting and email communications were the best one can expect. It helped our decision to select StateFarm for our car insurance coverage. Kate thank you, and thank you StateFarm. We look forward to many good years of your service. Best regards Max Gross"
We responded:
"Thank you for your wonderful review! We are delighted to hear that Kate provided you with exceptional service across all communication channels. It’s great to know that her efforts helped you make the decision to choose State Farm for your car insurance coverage."
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Lola Carrillo

May 8, 2025

5  out of  5
rating by Lola Carrillo
"It's a good experience, the lady agent is very kind and helpful, she explains very well, she really is a great neighbor"
We responded:
"Thank you for your lovely feedback! We're thrilled to hear that you had a positive experience with our agent. It’s wonderful to know that she was kind, helpful, and provided clear explanations. We believe in building strong relationships with our policyholders, and it sounds like she truly embodies that spirit."
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jbryce8

April 23, 2025

5  out of  5
rating by jbryce8
"Kate was extremely helpful and gave me a quote that no one could beat when I was shopping around prices! She’s very attentive and hands on with the process. Thank you, Kate!"
We responded:
"Thank you for taking the time to share your experience! We’re so glad to hear that Kate was able to provide you with an unbeatable quote and that you found her to be attentive and hands-on throughout the process. "
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Kip Smith

April 18, 2025

5  out of  5
rating by Kip Smith
"Reached out to Carlos to add 2nd car to an existing insurance coverage. Carlos was patient in explaining my options and answering my questions. Very pleasant and professional."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Carlos provided you with patient and professional service while assisting you with adding your second car to your existing insurance coverage."
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Marty Curro

April 18, 2025

5  out of  5
rating by Marty Curro
"Carlos was very accommodating and patient and understanding. He offered us good advice. We are very pleased with his performance."
We responded:
"Thank you for your kind words! We’re thrilled to hear that Carlos was accommodating, patient, and understanding while assisting you. It’s wonderful to know that he provided you with valuable advice and that you were pleased with his performance. We take pride in our team’s commitment to excellent customer service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don’t hesitate to reach out."
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Tajhieve

March 21, 2025

5  out of  5
rating by Tajhieve
"Good clear and very understanding totally recommend good polices"
We responded:
"Thank you for your positive feedback! We’re glad to hear that you found our policies clear and that our team was understanding in addressing your needs. Your recommendation means a lot to us!"
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Last Time I'll Be Silent

March 4, 2025

5  out of  5
rating by Last Time I'll Be Silent
"Lora, is wonderful! She was an absolute delight to talk to, so helpful, and any company should be proud to have an agent to this caliber."
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Lora made such a positive impression on you. She truly is a valuable member of our team, and we are proud to have her representing us."
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David Teich

February 13, 2025

5  out of  5
rating by David Teich
"Kate Castelan is attentive and ready to help. I appreciate that a real person, like Kate, picks up the phone when I call State Farm."
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that Kate provided you with attentive service and was there to help when you needed it. We believe in the importance of personal connections, and it’s great to know that you appreciate speaking with a real person when you call."
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Carmen Roman

February 11, 2025

5  out of  5
rating by Carmen Roman
"I bought a policy and rental’s insurance. I must say, I hit bingo with Lora. Lora has been so awesome! She explained everything in detail for both. She was so caring and understanding to my needs. I couldn’t ask for better. When, I say, she is Excellent and wonderful she speaks to you so kindly and it feels, like a friend a family member. I will pick her over anyone. She is also very knowledgeable and that’s what counts. 🙏😇💙 People like Lora, we need more of in our world. Thank you Lora 💙 😊"
We responded:
"Thank you so much for your incredibly kind words! We are thrilled to hear that Lora provided you with such exceptional service while helping you with your policy and rental insurance. She truly embodies the caring and understanding approach we strive for, and it’s wonderful to know that you felt so comfortable and supported throughout the process. Your praise means a lot to us, and we couldn’t agree more—people like Lora make a significant difference in our clients' experiences. If you ever need further assistance or have any questions, please don’t hesitate to reach out. We’re here for you!"
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Kelly Tula

February 6, 2025

5  out of  5
rating by Kelly Tula
"Carlos was very helpful over the phone and was a great help!"
We responded:
"We appreciate you letting us know about your positive experience with Carlos! We strive to provide top-notch customer service. We hope to have the opportunity to assist you again in the future"
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Michael Cohen

January 29, 2025

5  out of  5
rating by Michael Cohen
"Liz Peralta was extremely helpful in allowing me to take the New York State defensive driving course!!!"
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear Liz was so helpful in getting you set up for the New York State defensive driving course. We'll be sure to pass along your compliments"
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Estefania Duran

January 21, 2025

5  out of  5
rating by Estefania Duran
"My representative Kate was wonderful ! She went above and beyond to help me with all my needs! Kate is a tremendous asset to the company because of her excellent costumer service skills. Definitely recommend !"
We responded:
"That's fantastic to hear! Kate is a valued member of our team and we're always happy to hear when she's provided exceptional customer service. Thanks for taking the time to share your experience."
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Jessica Hinkson

January 18, 2025

5  out of  5
rating by Jessica Hinkson
"The agent Carlos was so nice and kind and patient! Got a great quote for life insurance! Best family oriented insurance company around! 😊"
We responded:
"Thank you for your wonderful review! We’re so glad to hear that Carlos provided you with kind, patient service and that you found a great quote for life insurance. Our team strives to create a family-oriented atmosphere, and it’s fantastic to know you felt that during your experience. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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Xavier Mills

January 15, 2025

5  out of  5
rating by Xavier Mills
"Carlos and everyone at the Jim Bryan State Farm firm is amazing and so helpful and informative on what we needed"
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Jeanique Mills

January 15, 2025

5  out of  5
rating by Jeanique Mills
"Carlos, is THE BEST agent I’ve ever come across. He is patient, kind and very knowledgeable in his field. I love working with him and the team."
We responded:
"Thank you so much for your fantastic feedback! We’re thrilled to hear that Carlos has made such a positive impression on you. His patience, kindness, and knowledge are truly assets to our team, and it’s wonderful to know that you enjoy working with him."
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anthony talbert

January 14, 2025

5  out of  5
rating by anthony talbert
"Being using this agent for a life-time, they listen, communicate, understanding follow -up, make u feel apart of the farm family. In need of insurance of any type to fit ur budget…. Ask for LORA!!"
We responded:
"Thank you for your heartfelt review! We’re so glad to hear that you have had a lifelong positive experience with Lora. It’s wonderful to know that she makes you feel like part of the State Farm family through her attentive communication and understanding. Your recommendation means a lot, and we truly appreciate your trust in us for your insurance needs. If you ever need assistance or have any questions, please don’t hesitate to reach out. We’re here for you! Thank you for being a valued member of our community!"
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Joha Seballo

December 27, 2024

5  out of  5
rating by Joha Seballo
"Carlos Cubilette gracias por tu buen Servicio ❤️Feliz navidad🎄"
We responded:
"Thank you for your kind words and for recognizing Carlos excellent service, Joha! I am thrilled to hear about your positive experience. Hope you enjoyed your holiday!—Jim "
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Erwin Alexandre

December 26, 2024

4  out of  5
rating by Erwin Alexandre
"Carlos was professional and very helpful and patience while helping me ."
We responded:
"Thank you for sharing your experience, Erwin! I am delighted to hear that Carlos provided you with professional, helpful, and patient service! —Jim"